Contact Us

Help topics

We provide answers to our most frequently asked questions. Select from the topics below:

Registration
  • How to register

    Click Login / Register at the top of any page, choose whether you’re a candidate or an employer, and enter your name, email and a password. You can also sign in with Google. Registering is free.

  • Information security

    Your details are only used to run your account and your applications: clubs see your CV only when you apply to their jobs. Use a password you don’t use anywhere else. Read our privacy policy for the full details.

  • Candidate or employer account

    A candidate account is for finding and applying for jobs. An employer account is for clubs and organisations that post jobs and receive applications. If you need both, use a different email address for each.

Your profile
  • Updating your profile

    Go to your dashboard to update your details. Candidates can build or edit their CV with the CV Builder; employers can edit their club profile from the dashboard.

  • Emails we send

    We email you when you apply for a job, when your application is updated, and for any job alerts you’ve set up. Every email has a link to change your settings, and you can manage job alerts in your dashboard.

  • Deleting your account

    To delete your account and your details, send us a message from the email address on your account and we’ll remove them.

Searching for jobs
  • Search tips

    On the jobs page type a job title or keyword (e.g. “analyst” or “academy coach”) and a town or city. Use the filters for job type, salary, department, qualifications and career level, and sort by closing date or newest.

  • Job alerts

    After a search, click “Get Jobs Alerts” to be emailed new jobs that match it. You can change or stop alerts at any time from your dashboard.

  • Saved (shortlisted) jobs

    Click the star on any job to save it to your shortlist. Your shortlisted jobs are in your dashboard, so you can come back and apply before they close.

Applying for jobs
  • Upload or build a CV

    You can upload your CV when you apply, or create a professional one in minutes with the free CV Builder and download it as a PDF.

  • Application confirmation

    When you apply on Softfootball you’ll see a confirmation straight away and receive an email. Your applications and their progress are listed in your dashboard.

  • “Apply External” jobs

    Some clubs take applications on their own website. On those jobs the button says “Apply External” and takes you to the club’s page to apply there.

Technical help
  • Signing in issues

    If you can’t sign in, reset your password using the email address on your account. If you registered with Google, use “Sign in with Google”.

  • Change your details

    You can change your name, email and password from your dashboard. Employers can also update their club’s details and logo there.

  • How to clear cookies

    If a page doesn’t load properly, clear your browser’s cookies and cache (in your browser’s settings, under Privacy), then sign in again.

Contact form

If you were unable to find the answers you were looking for, we’re happy to answer any questions you may have. Send us a message in the form below and we will get back to you shortly.

We want to hear from you!